Working in the home exterior cleaning industry requires some essential skills to make sure customers have a quality experience. Home exteriors deserve just as much attention as the interior of your home. Cleaning the exterior of a home can be much more dangerous and requires keen attention to detail. Below are some more skills that we feel are important to working with a quality cleaning company.
1- Time Management
When you service customers’ homes, you need to be timely and efficient. Cleaning needs to be done on the customer’s schedule so that they can function in their home while the service is being performed.
If you work for a bigger company you may have multiple clients scheduled in one day, so you will need to manage your time to make it to all of your appointments. While exterior cleaning should be done thoroughly, you don’t have hours and hours to spend on each project.
2- Problem Solving
Like with any job, problems and unique needs will come up. As you work with clients or work in different weather conditions, you will need to be a quick problem solver. Cleaning windows, roof cleaning, or solar panel cleaning need to be done with precision. When you experience problems, you are not allowed to just give up or cut corners.
3- Knowledge Of Cleaning Products
Different cleaning products will be used in the home exterior cleaning industry than the ones you find under your kitchen cabinets. During your training with a company or before you are hired, you should take some time to expand your knowledge of what cleaning products your company prefers to use.
It can also help if you familiarize yourself with the cleaning equipment, cleaning brands, and typical practices that others in the company follow. Learning more about eco-friendly cleaning products, what ones are best for roofing materials, and how to clean exterior surfaces will set you apart from other applicants.
4- Communication Skills
While you may not have as many customer interactions as interior housecleaners, you will still have to have communication skills when working in the home exterior cleaning industry. Having good customer service is important for any business if you want to retain customers.
Communication skills can look like having a clear speaking voice, listening intently to customers’ needs, having a clear understanding of your company’s services, and being able to clearly explain what these entail.
Making sure the home is thoroughly cleaned is a key selling point when customers are shopping for cleaning companies. The exterior of your home has many small spaces and crannies that need to be cleaned. Missing these spots may lead to a negative review for the company or leave the clients with a damaged home. In order to stand out among the competition, you need to be thorough and detail-oriented when working in the home exterior cleaning industry.
6- Willingness To Learn
An important skill in the working world is the ability to adapt and learn. Whether you are working an office job, a cleaning job, an online job, or a job that requires a degree, learning should be lifelong. Taking some additional training, being open to feedback, or learning from senior employees is a sign of a great employee.
What Makes Our Cleaners Different
Our technicians at Sierra Vista Maintenance have multiple skills that they bring to the table that help serve the home exterior cleaning industry. Our cleaners specialize in multiple different cleaning tasks and have good communication skills. No matter what cleaning service you are in need of, all cleaning services are high quality and performed on your schedule.
Serving our customer’s needs is most important to us. This is why we offer so many exterior services and estimates to give customers the best experience possible. Your home can see a lot of damage and wear from the weather throughout the years. Work with Sierra Vista Maintenance to improve your curb appeal.